Updated: Nov 24, 2022
Salesforce Lightning Vs Classic - which is the right CRM for your business? In this blog post, we will compare and contrast Salesforce Lightning and Classic, so that you can make an informed decision about which CRM is best for you. We'll discuss the pros and cons of each platform, as well as some of the features that are unique to each one. By the end of this post, you should have a good idea of which CRM is right for your business.
What Is Salesforce Lightning
Lightning is a component-based framework that helps you design modern, engaging user interfaces (UIs) for web apps, mobile apps, and communities. With Lightning, you can use prebuilt components to design your own custom interfaces without having to code. Lightning is built on the same platform as the Salesforce1 app, so you can easily switch between the two. And because lightning is a sharing model, you can easily share your customizations with others in your organization.
Lightning is made up of three main parts:
Components: These are the building blocks of Lightning pages and apps. They include things like fields, buttons, and charts.
Events: Events let you add interactivity to your pages and apps. For example, you can add an event to a button so that it calls a function when the button is clicked.
App Builder: The App Builder is a tool that lets you quickly create custom Lightning pages and apps without having to code.
Lightning also includes several features that make it different from other frameworks:
Events: Events let you add interactivity to your pages and apps without coding. You can add events to any component, which will automatically be added to the generated code.
Aura Components: Aura components are reusable building blocks used in any lightning page or app. They include things like fields, buttons, and charts. Aura components are automatically updated when changes are made to their underlying code, so you don't have to worry about keeping your components up-to-date.
Lightning LockerService: The Lightning LockerService is a security service that isolates Aura components from each other. This ensures that one component cannot access another component's internals, which helps prevent cross-site scripting (XSS) attacks.
The App Builder: The App Builder is a tool that lets you quickly create custom Lightning pages and apps without coding. It includes a drag-and-drop interface that makes adding or removing components from your page or app easy. You can also preview your pages and apps before they're published to see how they'll look to users.
What Is Salesforce Classic
Salesforce Classic is a customer relationship management (CRM) software that helps businesses manage sales, marketing, and customer service. It was one of the first CRM solutions on the market and is still used by many organizations today. While Salesforce has since released a newer version of its software (Salesforce Lightning), Classic remains popular due to its robust feature set and customizable interface.
Classic also offers several integrations with third-party applications, making it a versatile tool for businesses of all sizes. If you're considering implementing Salesforce in your business, evaluate both Classic and Lightning to decide which solution is right.
Salesforce Lightning Vs Classic: Comparison
Salesforce lightning and classic are both Salesforce platforms with different user interfaces. Both Salesforce lightning and Salesforce classic have their pros and cons. To help you decide which is better for your business, we’ve compiled a list of ten comparisons between Salesforce lightning and classic.
1. User interface: one of the most obvious differences between Salesforce lightning and classic is the user interface. Salesforce lightning has a more modern look and feels compared to Salesforce classic, which looks dated in comparison. Regarding functionality, both Salesforce lightning and Salesforce classic are equally easy to use, although some users find the Salesforce lightning interface more intuitive.
2. Customization: when it comes to customization, Salesforce lightning offers more options than Salesforce classic. With Salesforce classic, you’re limited to customizing the sidebar, header, and footer, while with Salesforce lightning, you can customize almost every aspect of the user interface. This includes creating customizations without code using point-and-click tools or visual force pages for more complex customizations.
3. Reporting: With Salesforce classic, you’re limited to reports that are based on data in standard objects, while with Salesforce lightning, you can create reports on data in custom objects as well. In addition, Salesforce lightning offers enhanced reporting features such as dashboards, dynamic report filters, and conditional highlighting, which are not available in Salesforce classic.
4. Mobile app: one key advantage of Salesforce lightning over Salesforce classic is the availability of a mobile app. While there is a mobile app for Salesforce classic, it’s not as fully featured as the Salesforce lightning mobile app and doesn’t offer all the same features and functionality. With the Salesforce lightning mobile app, you can access all the features of Salesforce lightning from your mobile device, making it ideal for salespeople who are often on the go.
5. Functionality: in terms of functionality, both Salesforce lightning and classic offer a wide range of features, although there are some notable differences between them. For example, only Salesforce lightning offers einstein activity capture, which automatically logs emails, events, and tasks related to your opportunities and accounts. In addition, einstein lead scoring is only available in Salesforce lightning, which can prioritize leads based on their likelihood of converting into customers.
6. Ease of use: one major advantage of Salesforce classic over Salesforce lightning is that it is arguably easier to use thanks to its familiar “ribbon” interface, which Microsoft Office users will be familiar with, whereas Salesforce lightning has a slightly less intuitive “card” interface. However, the fact that Salesforce lightning is easier to customize may offset this advantage for some users.
7. Deployment: another key difference between Salesforce lightning and classic is how they are deployed. Salesforce classic can be deployed on-premise or as part of a force .com subscription, whereas Salesforce lightning must be part of a force .com subscription and is deployed in the cloud. This means that businesses that want to deploy salesforce lightning will need a force .com subscription, which could be more expensive than an on-premise deployment of Salesforce classic.
8. Pricing: Deploying Salesforce lightning requires a force. Com subscription, which could cost more than an on-premise deployment of Salesforce classic, depending on the number of users and the features required. In addition, Salesforce lightening may require the purchase of additional licenses, such as marketing cloud or service cloud, if these features are needed. This could also add to the overall cost.
9. Implementation: another important consideration when choosing between Salesforce lightning or classic is implementation time and complexity. Due to its increased flexibility, Salesforce lightening customizations may take longer to implement than Salesforce classic customizations, which may require the assistance of a Salesforce partner or developer. However, once Salesforce lightning is implemented, it can provide a more powerful and customizable platform than Salesforce classic.